Privacy Policy

1. Controller

ITSDS – IT SIVAKUMAR DIGITAL SOLUTIONS
Senthooran Sivakumar
Industriestrasse 17
6300 Zug
Switzerland

Email: info@itsds.ch

2. Legal Basis

Personal data is processed in accordance with Swiss data protection law (FADP) and, where applicable, the General Data Protection Regulation (GDPR). Processing is based on legitimate interest, contractual necessity, or user consent.

3. Categories of Data

Automatically collected data:

  • IP address
  • Browser type and version
  • Operating system
  • Access timestamps

User-provided data:

  • Name
  • Email address
  • Phone number, if provided
  • Message content
  • Project and contract data

4. Purpose of Processing

  • Operation and security of the website
  • Communication with clients and prospects
  • Processing of contact inquiries
  • Delivery and management of services
  • Optimization and monitoring of systems
  • Compliance with legal obligations

5. Contact Forms

If you contact ITSDS via forms on the website, the data you provide will be stored for the purpose of processing your request and for possible follow-up questions.

6. Hosting & Infrastructure

ITSDS designs, implements, and operates digital systems on modern cloud and hosting infrastructures. Depending on project requirements, the following providers may be used:

  • Microsoft Azure
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • Hostinger
  • Hostpoint
  • Other professional infrastructure providers

ITSDS is responsible for system architecture, configuration, operation, and optimization.

7. Third-Party Providers & Subprocessors

ITSDS uses external service providers for hosting, infrastructure, integrations, and technical services. These providers are carefully selected and contractually bound to comply with data protection requirements.

8. Data Transfers

Personal data may be transferred to countries outside Switzerland or the European Economic Area. Appropriate safeguards are applied where required.

9. Communication via WhatsApp Business

ITSDS may use WhatsApp Business (Meta Platforms Ireland Ltd.) to communicate with clients and prospective customers. When using WhatsApp, the following data may be processed:

  • Phone number
  • Message content
  • Communication metadata

Data may be transferred outside Switzerland/EU. By contacting ITSDS via WhatsApp, you consent to this processing.

More information: https://www.whatsapp.com/legal/privacy-policy

Alternative contact is available via email: info@itsds.ch

10. Cookies

This website may use cookies to ensure functionality and improve user experience. Non-essential cookies are only used with user consent.

11. Data Security

ITSDS implements appropriate technical and organizational measures, including:

  • SSL/TLS encryption
  • Access controls
  • System monitoring
  • Regular updates
  • Backup systems

Communication via third-party platforms is at the user’s own risk.

12. Data Retention

Personal data is stored only as long as necessary for its intended purpose or as required by law.

13. User Rights

Users have the right to:

  • Access their personal data
  • Request correction
  • Request deletion
  • Restrict processing

14. Contact

info@itsds.ch

⚙️